Refund & Exchange Policy

Effective Date: July 17, 2026

At [With], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please read our Refund & Exchange Policy carefully before requesting a return, refund, or exchange.

1. Return Eligibility

You may request a return or exchange within 30 days of receiving your order, provided that the item:

  • Is unused, unworn, and in its original condition.

  • Includes all original packaging, tags, and accessories.

  • Has not been damaged due to misuse, negligence, or improper handling.

  • Is accompanied by proof of purchase or your order number.

Items that do not meet these conditions may not be eligible for a refund or exchange.

2. Non-Returnable Items

The following items cannot be returned or exchanged unless they arrive damaged or defective:

  • Gift cards

  • Clearance or final sale items

  • Personalized or custom-made products

  • Perishable goods

  • Intimate or hygiene-related products that have been opened or used

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

  • Your refund will be issued to the original payment method.

  • Processing times may vary depending on your payment provider.

  • Original shipping charges are generally non-refundable unless the return is due to our error or a defective item.

4. Exchange Policy

We are happy to exchange eligible items for:

  • A different size

  • A different color (subject to availability)

  • A replacement for damaged or defective products

If the requested replacement is unavailable, you may choose a refund or store credit where applicable.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, include:

  • Your order number

  • Clear photos of the item

  • Photos of the packaging (if applicable)

  • A brief description of the issue

We will review your request and provide an appropriate solution as quickly as possible.

6. Return Shipping

Unless the return is due to our mistake or a defective product:

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

7. Late or Missing Refunds

If you have not received your refund after it has been approved:

  1. Check your bank account or payment method.

  2. Contact your credit card company or payment provider, as processing times may vary.

  3. If you still have not received your refund, please contact our customer support team.

8. Order Cancellations

Orders may be cancelled before they are processed or shipped.

Once an order has been shipped, it cannot be cancelled and must follow the standard return process if eligible.

9. Contact Us

If you have any questions about this Refund & Exchange Policy or need assistance with a return, refund, or exchange, please contact us:

Email:  withstore.pk@gmail.com

Thank you for shopping with [With]. We appreciate your trust and are committed to providing a fair and transparent shopping experience.